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down ???? https://www.virginmedia.com/my-virgin-media/complaints

jasonu
On our wavelength

https://www.virginmedia.com/my-virgin-media/complaints

 

not working so as it been changed thanks

3 REPLIES 3

Sabrina_B
Forum Team
Forum Team

Hi @jasonu 👋.

The link that you have provided for the complaints side does appear to be working. If you are looking to track an existing complaint this link will take you to where you need to be 👉 https://virg.in/mycases. Can I ask if there is any further direct help that you require?

Sabrina

jasonu
On our wavelength

that site is over sea ????

 

 https://virg.in/mycases.

 

dont want to use my user and password in case  a scam site .. 

 

 https://virg.in

Yeah looks more like a staff portal. 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).