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damaged manhole cover

hi there I would like to report a damaged manhole cover the address is 7 furlongs road dy3 3ut Dudley , I have reported twice . we were told initially that it belonged to bt but bt have decided now its belongs to virgin. it would be great to get this resolved as it been damaged since September. an obstructing a driveway.

 

many thanks 

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Re: damaged manhole cover

Hi djammoj4,

 

Welcome to forums and thank you for your first post. I hope you enjoy our community 🙂

Thank you for letting us know about this, I have reported it to our team.

Many thanks,

Zoie_P

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Re: damaged manhole cover

that's great thank you for your help

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Re: damaged manhole cover

Thank you for your reply, djammoj4,

 

No worries 🙂 glad I could help

Zoie_P

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Re: damaged manhole cover

Hi Zoie , I was just wondering if there was any update on this issue 

many thanks 

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Re: damaged manhole cover

We have sent this over to them and will aim to resolve this as soon as they can. ^Chris 

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Re: damaged manhole cover

ye sure no problem , is there anyway to get confirmation that it does belong to virgin as I have no faith in bt claiming that it belongs to virgin 3 bt engineers came to look at it and a 4th one came out and claimed that it wasn't Bt's I can't help feel that they don't no what they are doing. If there is a way to find out if it is virgins that would be great because if it isn't then I can contact the correct owner of the manhole. As it stands at the minute there's just a hole in the pavement with nothing to stop people falling down it , I'm not sure who would be responsible if someone did.

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Re: damaged manhole cover

Yes they have confirmed that it is one of ours and have raised a fault ticket for this. ^Chris  

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Re: damaged manhole cover

I really appreciate you getting back to me Chris thank you

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