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credit be added

Still awaiting credit to be added to account from February told 3/4 days but nothing. Rang 3 june and told 3/4 days again but still waiting? 

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Re: credit be added

Hi Psidgwick,

 

Welcome to the community and thank you for your post.

 

I am sorry if you have not received a credit that was promised to you. Can you please confirm what the credit was for?

 

Kind regards,

 

Beth

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Re: credit be added

Rajashekhar Advised yesterday credit of £267 was added and hopefully I should see it within 24 hours and receive a confirmation email. I don’t have the email as of yet but this morning I can see a credit has been added but not how much. Fingers crossed this has finally been rectified after 4 months of chasing it. I’ll get back to you if anything is a miss 

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Re: credit be added

Hi Psidgwick,

 

Thanks for your reply.

 

I can check your account over PM to confirm that the credit has been applied? All credits applied will appear on your next bill (unless the upcoming bill is going to be generated within 5 days).

 

If you'd like me to do that just let me know and I'll pop you a message.

Kind regards,

 

Beth

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