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On our wavelength
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covid excuse

My contract has ended and my monthly bill has increased. I have been contacted by VM to advise with a no reply message so how do I contact to arrange a new contract?? Please VM I would love to stay but customer service is nil, this includes mobile number for text and online account management unless you wish to pay even more monthly. VM cashing in on covid? or not very tech savvy.

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Re: covid excuse

Hi pedlar, 

 

Thank you for your post and welcome to the community. 

 

To discuss package renewals you would either need to call in on 150/0345 454 1111 or via text on +44753 305 1809.

 

^Martin

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