on 06-02-2023 11:58
At present i pay Vm £68 per month after April it will be £80 for my package contract finish in July. I am looking for a cheaper deal. all Vm info is about upgrades and new customers .
Answered! Go to Answer
on 06-02-2023 12:33
You have the opportunity (for the last time) to cancel with no exit charges or re-negotiate a new contract at a better price in return for a new minimum period contract which will have no free exit on next general price increase.
Negotiate through Retentions who can also accept your cancellation.
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on 06-02-2023 12:33
You have the opportunity (for the last time) to cancel with no exit charges or re-negotiate a new contract at a better price in return for a new minimum period contract which will have no free exit on next general price increase.
Negotiate through Retentions who can also accept your cancellation.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 06-02-2023 14:45
Hi wb2222,
Thanks for posting 🙂
The team will be happy to take a look at your package for you. You can speak to us on 150/ 0345 454 1111 as Ernie_C has advised.
Alex_Rm
on 06-02-2023 16:26
I hope when i phone i get a Uk call centre.
on 06-02-2023 18:35
Thank you for your reply.
We have centres on and off shore and when calling, you will be passed to the next available adviser.
I assure you, all of our advisers are trained to the same level and will be happy to assist further.
Thanks,