Virgin Media Community

[wb2222]

At present i pay Vm £68 per month  after April it will be £80  for my package  contract  finish in July. I am looking  for a cheaper deal. all Vm info is about  upgrades and  new customers .

[Ernie_C · Accepted solution]

You have the opportunity (for the last time) to cancel with no exit charges or re-negotiate a new contract at a better price in return for a new minimum period contract which will have no free exit on next general price increase.

Negotiate through Retentions who can also accept your cancellation.

[Alex_RM]

Hi wb2222,

Thanks for posting 🙂

The team will be happy to take a look at your package for you. You can speak to us on 150/ 0345 454 1111 as Ernie_C has advised.

Alex_Rm

[wb2222]

I hope when i phone  i get a Uk call centre.

[Natalie_L]

Thank you for your reply. 

We have centres on and off shore and when calling, you will be passed to the next available adviser. 

I assure you, all of our advisers are trained to the same level and will be happy to assist further. 

Thanks,