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kash190
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cannot login

hi 

i am unable to access the my virgin media account keeps telling me it could not log me in i have my details saved so i dont have to usually type them in i have tried the forgotton password link when i type in my security question and date of birth and press next it says thats this part of the website is not working right now 

is this happening to anyone else? 

 

 

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dinsey123
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Re: cannot login

cannot log in either,

Nor can i access my virgin.net emails or the virginmedia account through the main site.

Emails seem to be still live as can get them on my phone but webmail through VM appears to be down.

Can someone jump in please from VM as have used different browser and cleared cookies.

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Forum Team
Forum Team
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Re: cannot login

Hi there, 

 

Thank you for getting in touch. 

 

We are aware of an issue when attempting to login to My Virgin Media.

We are currently working to get this fixed as soon as possible. 

 

Thank you for your patience, 

 

 

Nat
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dinsey123
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Re: cannot login

would be nice to put this on server status or something, to let people know so they don't request new passwords and eventually get locked out of their accounts.

my 2 cents

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