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scout244
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cancellation

I am thinking of cancelling my account with Virgin media but can I get any sense fromthe system to discuss this, it would appear not.

The system just send me around in circles and now they have the audacity to inform me that they are increasing my bill by 10%.

If you are a moderator who is checking these messages please contact me so that I can sort things out.

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Emma_C
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Re: cancellation

Hi Scout244, 

Thanks for your post and welcome to our community. 

I am really sorry you're thinking of leaving us, we'd be sad to see you go. 

I'm afraid we're unable to take your notice from here or do package changes. 

 

What happens when ring us? Have you tried texting us on +44753 305 1809? 

Emma_C - Forum Team
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