Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
91 Views
Message 1 of 2
Flag for a moderator

cancel the contract

Hi,

I have moved out my contact address and would like to cancel the contract. And I want to know where I can cancel the contract on the website since virgin media is still charging my money now.

 

Regards

Tags (2)
0 Kudos
Reply
Highlighted
  • 5.78K
  • 1.09K
  • 1.52K
Very Insightful Person
Very Insightful Person
73 Views
Message 2 of 2
Flag for a moderator

Re: cancel the contract

Hello

With regards to cancelations I am afraid they cannot be dealt with in the forum and can be done by the following.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long. Alternatively write too Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply