3 weeks ago
Can't access my ntl email account or sign in to Virgin Media. Tried entering last bill details etc, but nothing is recognized.
Thank you for reaching out to us in our community, I am sorry to hear you haven't been able to log into your online account.
I will be more than happy to help, so I can access your account I will send you an invite into a private chat, please click on the purple envelope to accept.
Thank you for your reply, but i managed to get customer services on the phone. My account had been hacked, but it's all been sorted.
Thank you for the update glad to hear this has now been resolved, stay safe.