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can't access ntl emails or sign in

Can't access my ntl email account or sign in to Virgin Media. Tried entering last bill details etc, but nothing is recognized.

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Re: can't access ntl emails or sign in

Hi deannos,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you haven't been able to log into your online account.

 

 

I will be more than happy to help, so I can access your account I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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Re: can't access ntl emails or sign in

Hi Paul,

 

 Thank you for your reply, but i managed to get customer services on the phone. My account had been hacked, but it's all been sorted.

Dean

 

 

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Re: can't access ntl emails or sign in

Hi Dean,

 

Thank you for the update glad to hear this has now been resolved, stay safe.

 

Regards

 

Paul.

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