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chriscocking
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cable box cover

my external cable box cover is broken & exposing the wires. how can I arrange getting a replacement?

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Zoie_P
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Re: cable box cover

Hi Chris, 

Thank you for your post and welcome to our forums 🙂

Do you have the original cover? If so are you able to attach it to the cable box?

thanks,

Zoie

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chriscocking
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Re: cable box cover

I still have the original cover, but the plastic is broken & so it cannot be re-attached- I think it may need a new cover?

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Zoie_P
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Re: cable box cover

Thanks for you reply, 

I will pop you over a message asking for some details, to forward to the area field manager to replace for you.

Thanks,

Zoie

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John_GS
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Re: cable box cover

Thanks for joining us on PM @chriscocking

 

Just to update the thread, the engineer visit was booked in. Let us know how the visit goes 🙂

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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