billing issue

[wackyraces]

Hi

Last year (June 2022), I had issues with my billing which was sorted out by Tom_W1

I've just received my Virgin broadband bill and it has reverted to the incorrect price and stating that I owe money.

Would anyone be able to assist with this at all please?

Thanks

Dean

[John_GS]

Hi @wackyraces / Dean

Thanks for posting and welcome back to the community.

I know what's happened here and it's not the same issue as before don't worry 🙂

I'll send you a PM now to assist further

[John_GS]

Hi @wackyraces 

Thanks for joining me on PM and allowing me to help with the billing.

Please do pop back to the community should you need further assistance.

Best wishes.