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being asked for email password first time in over 8+ years?

hi all today I tried to access my virgin mail email and was asked to sign in ?  this is the first time this has happened I a long long time .

hovering over the email button it displayed  as https://my.virginmedia.com/my-apps/email/mailbox 

however when click the button it goes to a sign in page with https://oauth.virginmedia.com/as/authorization.oauth2?scope=openid+web_myvm&response_type=code&redir.....     question is is this the correct page address to sign in or is something wrong? as I haven't  signed in for obiouvs reasens I cant receive a notification so I will check back often 

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asked to sign in first time in a long time ?

hi all today I tried to access my virgin mail email and was asked to sign in ? this is the first time this has happened I a long long time .
hovering over the email button it displayed as https://my.virginmedia.com/my-apps/email/mailbox
however when click the button it goes to a sign in page with https://oauth.virginmedia.com/as/authorization.oauth2?scope=openid+web_myvm&response_type=code&redir..... question is is this the correct page address to sign in or is something wrong? as I haven't signed in for obiouvs reasens I cant receive a notification so I will check back often

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Forum Team
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Re: being asked for email password first time in over 8+ years?

Hey Big_al,

 

Yes that is the correct page to login to your email account. I can take alook into this for you but would need to send you over a private message, so that I can confirm your details and look into the issue.

 

Regards

Steven_L 

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Very Insightful Person
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Re: asked to sign in first time in a long time ?

Yes, virgin media made some changes overnight to the sign in page.  Click on 'email' top corner of this page if you are unsure of the link you are using.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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