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area reference number Portsmouth

Hi, I have looked at the top of my bill (pdf)and can't see an area reference number. Could yo tell me what the code for Portsmouth is please

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Re: area reference number Portsmouth

At the top right of page one of your bill does it not have:

Bill date: nn March 2020
Account number: nnnnnnnnn
Area reference: nn

Based on a quick search of the forum it might be area code 20.

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Re: area reference number Portsmouth

Thank you for trying to help.  My bill just has the Virgin media logo in the top rh corner.  The mobile number, account number, bill date, bill number and page number are in a red line across the page. There is no area code at all.  I tried to use area number 20 as you suggested but now the app is telling me that my account number should have 9 digits but there are only 8 on my bill.

Its not very inspiring.

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Re: area reference number Portsmouth

To sort out your account number add a leading zero. It works all the time.


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Re: area reference number Portsmouth

If your bill shows a mobile number at the top then this is most likely for your Virgin Mobile account and not for a Virginmedia broadband account.

Virgin Mobile accounts do not have area codes as they are not relevant.

Are you sure you are trying to sign up for the correct account? Try the Virgin Mobile online account setup instead.

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Re: area reference number Portsmouth

Ahaaaa!  I'm an idiot, thank ou for your help.

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