@alfredo1 You have started two threads for this issue which is against the forum rules. I'll remove your earlier post as this one is in a more appropriate section and has had a staff response. Please refrain from creating multiple threads for the same issue.
FYI - I think the area code for Bristol is 07.
My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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