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juecc1
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has anyone contacted virgin, to find out about NaN then found out that the service will be delayed, spoke to virgin who said that the installation would be in about 3 weeks ( not happy about this as virgin have inform my current provider that im leaving so will be without any sevices for about 3 weeks) then check later and found out that the account says "you are not with virgin media anymore"  i havent cancelled the contract, still waiting for engineer to complete the install

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Anonymous
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are you transferring your number from your old provider?
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juecc1
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Yes I am, but when I signed up the installation date was over 2 weeks away, why does it take so long to port a landline number over

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Emily_G
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Have you advised the previous provider of this so they can leave the landline active so we can successfully port the number? 

 

It takes around 14 days from request to complete the number port if successful. 

 

Thanks, Emily.

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