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account number

hi,

I am a new customer and for 2 months I have an account but I do not have his number.
Consumer help after a 2-month SMS conversation gave me an 8-digit number and 9-digit number is needed to log in everywhere.
everybody tells me that this is the right number and I can't do anything.
I didn't get any contract by letter and I didn't sign anything. I don't know what I paid for, but an astronomical amount was taken from my account and I don't know for what.

can anyone help me with this.

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Re: account number

Hi.
Send me a pm with your postcode, account number and area code if you know it. So I can try to help you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Thanks Angelo

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Re: account number

Have you read the op's query at all? How can they give you their account number when they are posting to say they haven't been sent it yet! 

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Re: account number

Hi Sanmarino80,

 

Sorry to hear you've not got the necessary details to log into your account and it's strange as you should have received your details by now. Can I ask whether this is for a cable account or a mobile account? Have you received any communication via email or the post regarding your services? 

 

Please let us know so we can help.

 

Regards,

 

Lisa

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