I have an account i inhereted after the passing of my mother for both phone and internet.
With the recent change to your phone payment plan i tried to log in to virgin to set up a dirrect debit and discovered a problem,
the account is still linked to my mothers email account, an account i cannot access and thus cannot log in to arrange payments.
how can i get the account emails changed over?
Thanks for your post and welcome to the community.
Many apologies for any issues faced with gaining access online, so we can arrange to get this sorted I've dropped you a PM.
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Thanks for your cooperation over PM ynohumans77,
I'm glad we were able to get the details sorted!
If you do have any future queries then be sure to pop back up again for further assistance.