I'm a new Virgin Media customer. I have been trying to create my account for 2 days. I keep getting the error: "You can't use that password. Please choose another."
I have tried all recommendations regarding the password. I have tried different browsers. I have different days and times.
Could someone please help me resolve this ASAP?
Saw a lot of complaints about this issue. First experience being this difficult is not promising.
Thanks in advance!
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues setting up an online account.
This is something I'll need to raise an IT ticket for so I've popped you over a private message to get a few more details from you (purple envelope, top right hand corner)