Yet another returning customer unable to sign-in to account

[sssrapper]

Hi

I am a returning Virgin Media customer trying to use the same email address to register. Can you please merge my old (closed) account with my new account?

thanks

[John_GS]

Hi sssrapper

Thanks for posting and welcome to the community. 

We'll be happy to help with this, process is a Move and Transfer, takes 24 hours.

I'll PM you now to assist further

Best,