Virgin Media Community

[orange212]

Virgin have disconnected my service for 'non payment' despite collecting my direct debit as normal.

3 hours trying to solve the problem being pushed pillar to post from the Philipines to India, still none the wiser.

Impossible to contact anyone here in the UK. Very unhappy.

[dl12345]

Hmm, you better check they haven't marked a default on your credit file as well. That's arguably even worse than having your broadband disconnected

[Steven_L]

Hey @orange212

Thanks for your post and welcome to the community, it's just a shame that it couldn't be o better terms.

I apologise for the late reply to your post, have you been able to get this resolved since you posted?

Regards

Steven_L