Hi. I'm trying to setup my virgin media app for broadband but my email is wrong and i can verify my account.
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Thanks for your post
Sorry to hear this
Have you been able to log into your online account okay
If so can you try using the same details on the App
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No i can't login to anything as a can't verify with email.
Thanks for replying Jonathanalds84
So I can look at getting this fixed
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Same problem for me wrong email address.
Welcome, thanks for reaching out.
I am sorry that your email is wrong, I will send you a private message so I can amend this for you.
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Thanks for talking to me in private.
I am sorry that we could not pass data protection.
Please call us on 0345 454 1111/150, Or access your online account.
I have responded to your post on another thread to get this looked into, if you could respond, we could get started looking into this for you.
Same situation here, please could you send a message to me as well to solve this?