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Wrong email used on sign up - can someone help me?

I’ve just signed up for a reinstallation and been given a new account number. I’ve gone through the sign up process but saw I’d entered the wrong email at the last step. I’m locked out now and can’t get in to manage the rest of the process.

 

I’ve seen some users here are able to help get the account email corrected.. if so can someone reach out and help please!

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Re: Wrong email used on sign up - can someone help me?

I got through to a customer service person but they wont let me through the data protection bit without the account password, which isn’t set up (I think it’s set up after the email verification)
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Re: Wrong email used on sign up - can someone help me?

Hi Keithh1234,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry for any issue you're having getting the account issue resolved. 

 

What I will do is private message you so we can look into this. 

 

^Martin

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