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RosieSterrick93
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Wrong email address when ordering

I stupidly put an incorrect email address in when signing up for virgin broadband & TV so didn't receive my confirmation email and now I can't create an account 😞

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Lee_R
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Re: Wrong email address when ordering

Hi RosieSterrick93 thanks for posting and welcome to our community.

Sorry to hear you're having issues creating your online account.  I'd love to help with this.  I am going to send you a private message,

Regards


Lee_R

Lee_R
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Re: Wrong email address when ordering

Hi RosieSterrick93

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

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RosieSterrick93
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Re: Wrong email address when ordering

100% satisfied with the service I've received. Brilliant help for such a dumb mistake on my part.

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Lee_R
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Re: Wrong email address when ordering

Thanks for getting back to us.

As I say, please do remember our community for the future.  The fantastic members have such a wealth of knowledge and experience, it may potentially save you from needing to wait in call queues etc.

Regards


Lee_R

tamaszentai
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Re: Wrong email address when ordering

Hi. I ordered my new virgin broadband + TV but accidentaly I put a wrong email address. Can you help me please?

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Jodi_S
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Re: Wrong email address when ordering

Hi tamaszentai,

A warm welcome and thanks for posting on our community forums. We can certainly help you with this issue, I will pop you over a private message to take some details and we can get your email address updated for you.

Please click on the purple envelope to accept the chat.

Kind regards Jodi. 

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