I have recently renewed my broadband, but I am still being charged for my old contract…how do I get to a real person who can sort my issue?
Welcome, thanks for posting.
I am sorry to see this.
I have checked the system, I have a few things I need to let you now. But I need to do it privately.
I will send you a private message now, please look out for a purple envelope.
New around here? To find out more about the Community check out our Getting Started guide