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Loopy67
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Why can'y I get intouch with virgin Media

on ‎21-01-2021 10:31

I am trying to get in touch with Virgin about a new account, but the phones just cut off. I spoke to them 2 weeks ago and was told someone would ring, but nobody did. Maybe if I cancelled our order they would get in touch?

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JitteryPinger
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Re: Why can'y I get intouch with virgin Media

‎21-01-2021 11:18 - edited ‎21-01-2021 11:21

Probably not a bad idea cancelling.

I would love to be able to give you a reason why they're unable to answer phones at the moment but considering other companies have been able to employ work from home people to help with calls, It seems that this is just how Virgin will continue run until further notice and India comes back online.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

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