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White junction box on external wall

How can i get this replaced for my mum ?We've already superglued the cover several times and is now passed repair. 

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Re: White junction box on external wall

Hi as the account holder she would need to phone and go down the Tv faults route they should arrange for an engineer to come to her and fix it, if she has problems with this, if you could be there to help once she has answered some security questions re her account she could pass the phone to you, or wait on here for a moderater to reply, maybe 3 or 4 days.Regards Micky
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