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Fiona177
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When to give notice of cancellation

My contract ends 15th may, when do i phone to cancel? Is it 30 days before that date or does it have to be after 15th may? Thank you

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Anonymous
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Re: When to give notice of cancellation

30 days before.
You have to give 30 days notice so if you want to cancel at the end of the contract you need to give notice 30 days before
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Lee_R
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Re: When to give notice of cancellation

Hi Fiona177, thanks for posting and welcome to our community.

As @Anonymous has already advised any notice period would commence 30 days from the date officially given.  When I say officially given, it would have be done securely.  In this case you would be able to call on today to give your notice, but you would need to advise that you wish your services to end on 15th May.  As my colleagues in Customer Relations can accept anywhere up to 60 day notice.

Regards

 

Lee