3 weeks ago
I called to give my 30 days notice on around 10th August, but I'm still yet to actually receive my packaging to send back the VM equipment - surely this should've come by now?
Not all equipment needs returning, you can check here if the equipment you have does actually need sending back return-or-recycle-equipment
If still needed you can request another returns kit using this link request-returns-pack
It's possible that VM may have stopped sending out the returns packs again due to the new 4 week lockdown.
Thanks for the post Jaydee5.
Once the disconnection has fully gone through the final bill and the equipment returns pack would be sent to the property within 3-5 working days.