When I can't log into my account - I keep getting returned to the log in page. Is the only way of fixing this to call Virgin Media ? I can't find a chat option (or is this swirched off at the weekend)
4 weeks ago
Thank you for reaching out to us in our community, I am sorry to hear you sometimes aren't able to log into your account, when does this happen, is thon on the app or our website, does it happen on all devices?