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Welcome email

Owenp801
Joining in

No welcome email still

hello I have reached out multiple times no in the past week to your representatives and still not received my welcome email despite being told I would be sent it.

I need this email so I can log into my account and manage my broadband.

please send the email as as possibel

owen palmer 

1 REPLY 1

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi Owenp801

Thanks for your post and welcome to the community.

Sorry to hear that you've not received any welcome information for the account, so we can investigate this I've dropped you a PM to discuss further.

Keep an eye out for the message within the envelope icon.

Regards,

Kain