Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
138 Views
Message 1 of 3
Flag for a moderator

Welcome Pack Account Number

I've been a Virgin customer with Broadband, Phone & TV for the past 4 years or so and I am unable to find my welcome pack or any welcome Email that contains my Account Number and would like it to be re-sent.

0 Kudos
Reply
Highlighted
  • 21
  • 2
  • 3
Forum Team (Retired)
Forum Team (Retired)
132 Views
Message 2 of 3
Flag for a moderator

Re: Welcome Pack Account Number

hi there do you have your postcode and number or the mac address on the base of your modem which will be next to where it says cm mac:

if you can provide this i can fetch your account number for you
thanks
mitchell
vm field technician

Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
100 Views
Message 3 of 3
Flag for a moderator

Re: Welcome Pack Account Number

Is there a way to send you the information without posting on here?

0 Kudos
Reply