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storyguy
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Website payment is down

I've been trying to make a payment all night, the payment part of the VM website is broken

Failure of Web Server bridge:

 


No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

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storyguy
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Re: Website payment is down

still not fixed, i got through to make a payment but when it went to confirm with carn issuer it was the same failure

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Steven_L
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Re: Website payment is down

Hey @storyguy

 

Welcome back to the community and thanks for your post.

 

Sorry to hear that you're having issues making payments on your online account and for the late reply to your message.


Have you been able to make your payment since you posted? If not, you can make a payment using any of the methods on the link here.

 

Regards

Steven_L

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storyguy
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Re: Website payment is down

I gave up and finally paid by phone

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Emily_G
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Re: Website payment is down

Glad to hear you managed to make the payment.

 

Have a nice day.

 

Thanks, Emily.

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