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2 weeks ago
I've been trying to make a payment all night, the payment part of the VM website is broken
Failure of Web Server bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
still not fixed, i got through to make a payment but when it went to confirm with carn issuer it was the same failure
Monday
Hey @storyguy
Welcome back to the community and thanks for your post.
Sorry to hear that you're having issues making payments on your online account and for the late reply to your message.
Have you been able to make your payment since you posted? If not, you can make a payment using any of the methods on the link here.
Regards
Steven_L
I gave up and finally paid by phone
Wednesday
Glad to hear you managed to make the payment.
Have a nice day.
Thanks, Emily.
