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Message 11 of 15
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Re: Website keeps signing me out?

Right I see. When did you last speak with the technical team concerning this? 

 

^Martin

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Message 12 of 15
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Re: Website keeps signing me out?

Must've been back in September when that original option was suggested in this thread. 

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Message 13 of 15
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Re: Website keeps signing me out?

Thank you for that. 

 

Can you confirm what devices you've tried this on? 

 

^Martin

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Message 14 of 15
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Re: Website keeps signing me out?

Hi Martin, 

I've tried this on my work desktop PC, my home laptop and my iPhone - multiple browsers on each but to no avail, whenever signing in at the top I'm immediately signed out upon clicking on any other of the Help links. 

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Message 15 of 15
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Re: Website keeps signing me out?

Thank you Bixer, 

 

I think the steps would be raising an IT ticket to get the profile looked in to. 

 

I will do this from our end and forward you the IT reference number via private message.

 

Thanks 

Nat
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