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Want to upgrade online "Oops an error has occured"

Hello,

Due to the current situation with the phone lines only being for absolute necessities, I tried changing my package online, but I was sadly met with the "Oops an error has occured" message when trying to do this, is there anything I can do to rectify this online, or will I need to phone up?

Thank you

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Re: Want to upgrade online "Oops an error has occured"

This error usually occurs when you have a discount on the price you pay. Sadly, I would suggest calling. 

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Re: Want to upgrade online "Oops an error has occured"

Ahh ok then, no problem, thank you 🙂 

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Re: Want to upgrade online "Oops an error has occured"

Hi Gmeurs,

 

Thanks for posting and sorry you're getting an error message when trying to upgrade online. 

 

You call our team as suggested above, or you can text our team on 07533051809 and they will be happy to help.

 

Thanks

 

Melissa 

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