Menu
Reply
Christine15
  • 1
  • 0
  • 0
Joining in
203 Views
Message 1 of 3
Flag for a moderator

Want to make sure my account got cancelled

Rang on 6th feb 23 to cancel my my packages. Just want to check it has been cancelled as i have not heard from them

0 Kudos
Reply
John_GS
  • 15.67K
  • 798
  • 1.46K
Forum Team
Forum Team
170 Views
Message 2 of 3
Flag for a moderator

Re: Want to make sure my account got cancelled

Hi @Christine15 

Thanks for posting and welcome to the community.

You would have got verbal confirmation via the team on the phone for the cancellation but I will send you a PM now to confirm this.

Kind regards

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply
John_GS
  • 15.67K
  • 798
  • 1.46K
Forum Team
Forum Team
144 Views
Message 3 of 3
Flag for a moderator

Re: Want to make sure my account got cancelled

Thanks for joining me on PM @Christine15 and allowing me to confirm this for you.

Have a lovely weekend and do pop back to the Community should you ever need further help.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill