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Hugemc
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Want to leave VM

  • Cannot get through on WhatsApp Robot. Takes hours then logs me off
  • Nobody answers calls
  • Want to leave as too costly
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goslow
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Re: Want to leave VM

Want to leave, full stop? Or want to leave but would stay if VM offer you a better deal?

If it is the former, with no further discussion required, you can write in by post to VM's Sunderland address using a signed-for service for proof of delivery.

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newapollo
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Re: Want to leave VM

Hi @Hugemc 

The quickest method is by calling around 8am if possible when lines first open and are least busy.

If you don't want to be tied up on the phone you could also use WhatsApp on 0730 532 7112. This often takes 4-6 hours. As with most other companies phone calls take priority.

You can also cancel using the good old fashioned Royal Mail. If writing include all of your account details and send it by registered (signed for) post to 

Virgin Media
Sunderland
SR43 4AA

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

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