Virgin Media Community

[Jo12345]

Can someone from Existing Members Call me / Message me?!?!!!

I have tried for 5 days solid to talk to someone about adjusting my expired contract

Each time im on hold for 15 minutes or longer

I want to UPGRADE my broadband

The account log on isnt giving me the adjustment options needed

[John_GS]

Hi Jo12345

Thanks for posting and welcome to the community.

We're not able to arrange package changes via this forum

Please either call us on 150 // 0345 454 1111 or send us a text on 07533051809 and we can assist further. Text replies are not instant and are automated at the start to get you through to the right team.

Kind regards,