I joined Virgin Media last week (Wednesday 6th Jan), i got confirmation of my web order, but i have got my confirmation email with account number or contract?
Any help is grateful 😀
I will take a look into this for you
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Have you been able to get the confirmation email yet?
not yet, but I have received a phone call from VM. Apparently it’s down to the property I’m moving to, where the occupant already has VM, so it’s being sorted thanks 😊
Glad to hear that it's in hand @wierdcheesecake and hope that you can get this sorted soon.
Please let us know if you need any further information.