WS7 or CH order number for cashback

[danielm0]

Hello,

Please could you provide me the order number required as to claim cashback.

Thanks in advance,

[Carley_S · Accepted solution]

Hi danielm0

Welcome to the community. Thank you for getting in touch. 

Can you confirm if this is for a mobile order or a media order? 

[danielm0]

Hi, 

This was for a fibre broadband package.

[John_GS]

Hi danielm0

Thanks for coming back to us. If you mean like a CH order reference, this will be on your order summary which would have been emailed to you 🙂

Best,

[danielm0]

Hi Jonh_GS,

Ive checked through all the correspondence, and have not been able to track down this number. 

Is this something yourselves could provide to me.

Thanks in advance 

[John_GS]

Hi @danielm0

Thanks for coming back to me. How did you place the order please, through us directly?

Kind regards,

[danielm0]

Yes this was completed through yourselves via a phonecall, with all the info then emailed through

[Martin_N]

Thank you for that information. You would have needed to sign up directly through 3rd party company to get the cashback offer. 

As you signed up through ourselves, the needed information wouldn't have been registered.

^Martin

[ZainG]

Hi, where can I find my order number beginning with letters above. I ordered broadband and require the number for cash back from Aklamio. 

[Natalie_L]

Hi ZainG, 

Welcome to the Community and thank you for posting. 

You will be able to find your order number via the confirmation email sent to you at the point of sale. 

Please let us know if you have any issues. 

Thanks,