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WHAT DOES CREDIT MEAN?

Alinmanoj
Tuning in

Hi,

I ended my Virgin media contract in September but they took the payment for October and said that this is credit. On the  last bill I got it said Cr£51. Does this mean they’re paying the amount back to me? The payment date says the 20th of October. 
Any help regarding this would be much appreciated.

Thanks,

Alin 

1 REPLY 1

Vikki_M
Forum Team
Forum Team

Hi Alinmanoj

Yes that's correct.

If you have a credit balance owed, this will be refunded to you via a cheque refund.

Our refund policy is here for convenience.  

If you have any further questions regarding this, please pop back to us here and we will do all we can to help. 

 


 

Vikki - Forum Team


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