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Voucher

Megpomf
Joining in

on ‎14-08-2023 21:15

Hello

 

i am yet to receive my Amazon voucher? Please advise

 

thanks 

 

Megan 

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5 REPLIES 5

Zach_R
Forum Team
Forum Team

on ‎15-08-2023 08:17

Hi @Megpomf, 

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear that you're waiting on the delivery of an Amazon voucher. Was this for a bundle that you took out with us directly or via a third party such as a price comparison website?

Thanks,

 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!


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Megpomf
Joining in

on ‎15-08-2023 08:51

Hi Zach,

 

I believe it was through money super market and said I would get an £85 amazon voucher 🙂

 

Thanks

 

Megan

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Zach_R
Forum Team
Forum Team
In response to Megpomf

on ‎15-08-2023 09:24

Hi @Megpomf, 

Thank you for clarifying. Have you been in touch with them to see if they can offer an update on when it'll be provided?

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!


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Megpomf
Joining in
In response to Zach_R

on ‎15-08-2023 09:25

Hey

 

yes they said to contact virgin directly 

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John_GS
Forum Team
Forum Team
In response to Megpomf

on ‎15-08-2023 09:38

Hi @Megpomf 

Thanks for coming back to us.

The offer isn't ours it's provided by a third party. They send it via email 120 days after install.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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