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Kapow08
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Voucher offer not received

I've just realised that I should have received a £50 amazon voucher around October/November time, after purchasing the qualifying broadband in July, but haven't received a thing.

Have tried to contact live chat but can't get through to anyone, can someone please help?

Thanks.

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John_GS
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Re: Voucher offer not received

Hi Kapow08

 

Thanks for posting and welcome to the community.

 

I am sorry to hear you've not received the voucher. How did you sign up with us please? Directly through us or via 3rd party website?

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Kapow08
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Re: Voucher offer not received

Hi John 

Directly through virgin media, I have all the emails etc of my account opening and saying about the gift voucher.

Thanks

Kari

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John_GS
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Re: Voucher offer not received

Thanks for coming back to me, Kari.

 

I'll PM you now to assist further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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