Volt

[ExBox20032023]

Hi;

O2 have already applied the O2 Volt benefits to my account 2 weeks ago but there is no evidence that Virgin have done the same to my Virgin Account. How much longer will it be before this occurs?

Kind Regards

Lisa Swann

[Chris_W1]

Hi Lisa, thanks for the message and welcome to the forums. 

I am sorry to hear that they have not been applied, I will send you a private message so that this can be looked into further for you.

Please look out for the purple envelope. 

Kind regards, Chris. 

[Chris_W1]

Hi ExBox20032023, thanks for the message over PM and we are glad to see that this is on the way to becoming resolved. 

Please let us know how it goes?

Kind regards, Chris. 

[Chris_W1]

Hi ExBox20032023, thanks for the message and I am glad this is on the way to becoming resolved. 

Please let us know if you need anything further. 

Kind regards, Chris.