O2 have already applied the O2 Volt benefits to my account 2 weeks ago but there is no evidence that Virgin have done the same to my Virgin Account. How much longer will it be before this occurs?
Hi Lisa, thanks for the message and welcome to the forums.
I am sorry to hear that they have not been applied, I will send you a private message so that this can be looked into further for you.
Please look out for the purple envelope.
Kind regards, Chris.