on 14-03-2022 18:31
I have had VOL\t since 7th January this year and recently was given an updated HUB4 to increase my base broadband from 600Mb to 1Tb as I was on a Hub 3. I was expecting the speed change to be applied shortly after but that was 3 weeks ago and stil sat on 600Mb.
Can someone advise of how or when this will happend.
Answered! Go to Answer
on 15-03-2022 18:07
Hi @Semistra
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R
on 14-03-2022 20:41
Hi @Semistra, thanks for posting and welcome back to our community.
Sorry to hear that your upgrade has not been actioned yet. I would like to take a closer look on your behalf. I am going to send you a private message.
Regards
Lee_R
on 15-03-2022 18:07
Hi @Semistra
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R