Original M100 broadband only package (upgraded to Volt M200) out of contract so rang retentions, was offered '100MB broadband for 18 months' and agreed.
Modem speed dropped to 108mbps same evening.
Contract change email arrived today and the package is listed as 'Volt M100 Fibre Broadband - Discount'.
No mention of Volt was made during the contract negotiation. There's nothing in the contract terms either.
So what happens if I cancel my O2 sim? Will I still have the agreed 100MB broadband for the rest of my contract, or will it drop to 50MB?
I searched the virgin site and community forum and checked the contract terms but could not find the answer. Hopefully someone can help!