Virgin media move new contract when was already out of contract
2 weeks ago
Hi all any help would be muchly appreciated, I have moved house in the last week and I have seen that my contract had been renewed, when I moved I was on a rolling contract as my contract ended in November 2019.
Now virgin are saying that my contract automatically renewed when I moved and because I moved there is no cooling off period, any help would be muchly appreciated I am paying over £100 for a package I can get for £70 on there website.
4. If we agree to provide theservicesto your new address, you may have to pay a service transfer charge (to be paid to Virgin Media Payments). Details of the service transfer charge are set out in theprice guides.
5. Where we have agreed with you to continue providing the sameservicesthat you received at your current address to your new address and this is during anyminimum period, then thatminimum periodwill continue at your new address (for example, where yourservicesare on a 12 monthminimum period, if you move during month 7 of yourminimum period, the remaining 5 months of yourminimum periodwill apply for those sameservicesbeing provided at your new address). Where we have agreed with you to change theservicesyou receive at your new address then a newminimum periodmay apply for thoseservicesand theservice start datefor that newminimum periodwill be the date that theequipmentis installed at your new address.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali