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Virgin cancellation nightmare

Hi.

I want to cancel my virgin services as within the 14 day period of services going live on the 29th June. Everytime I call disconnections they cut me off its not fair. I have a formal diagnosis of Autism and suffer with mental health problems. Please can someone help me out. 

Thank You

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Re: Virgin cancellation nightmare

Hello pagda001

Thanks for bringing this matter to my attention 

This is not something we do on the Forums, due to the nature of this I will send you a Private Message to get account details and arrange the disconnection request 

Just check the purple envelope top right of your screen 

Gareth_L

 

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