Virgin Media Community

[Adriangreen]

Hi when trying to view my account details in the virgin app it redirects me to a tr.snapchat site. Any ideas what this is?

[Lee_R]

Hi Adriangreen, thanks for posting.

I am sorry to hear you're having issues with your Virgin Media app.  Can I ask if you've already tried to uninstall and re-install the app?  Also have you tried to use the app on a different device, to confirm the issue is definitely with the app?

Regards

Lee_R