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Virgin Media are exceeding their reCAPTCHA quota. Apparently.

rccardeployed
Joining in

Yeah I am getting the same error, it is quite annoying... can't even sign into my account.

5 REPLIES 5

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @rccardeployed.

 

Welcome to the community, thanks for posting.

 

I am sorry to see this.

 

Can you clarify what you are struggling to sign into?

 

Many thanks,

Hayley
Forum Team



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I am struggling to log in due to reCAPTCHA error, I have tried multiple browsers; Google Chrome, Firefox, Microsoft Edge and have tried going on incognito window as well still getting reCAPTCHA error. 

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Thanks for clarifying. Can you try clearing your cookies/cache to see if that helps? If not please get back to us with a screencap/image of the error (covering up any personal info)

 

Tom 

See the following, already cleared cookies/cache 

 

virgin recaptcha.JPG

BenMcr
Very Insightful Person
Very Insightful Person

That's not a Virgin Media UK website which is what this forum is for.

Seems to be for Canada, and Virgin Media UK do not have any relationship with Virgin Plus there.

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I work for Virgin Media - but all opinions posted here are my own