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Virgin Media account - cookie problem

When I try to sign in to my account at

https://identity.virginmedia.com/vm_sso/idp/login.action


it is now suddenly saying in all browsers

"Cookies are disabled in your browser.
Please enable cookies, then close all browser windows and sign in again."

Moreover it says

Find out how to enable cookies at

https://www.virginmedia.com/help/activation/cookies_javascript_disabled.php

and this page does not exist

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Re: Virgin Media account - cookie problem

This is now solved.

It seems that the sign in link shown above has now been superseded and that somehow this
was the cause

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Re: Virgin Media account - cookie problem

Hi mikefox,

 

Sorry to hear that you were having issues using our site, thank you for letting us know this has now been sorted.

 

We have been making a few changes to our help pages so have found some links which no longer work. If you come across anything else like this, we'd really appreciate you flagging it again so we can ensure that all customers can receive the help and advice they need.

 

Thanks,

Rachael

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Re: Virgin Media account - cookie problem

Hi, it’s not been solved. It’s not a first time like that. What should I do now? How can log in and pay bill? 

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Re: Virgin Media account - cookie problem

Hello Miwka

Sorry to hear this 

What error message are you getting when you try and login

Does this happen on all browsers 

Gareth_L

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Re: Virgin Media account - cookie problem

And what good will this do to inform you makes no difference as the page referred to is still not working.
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